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Contact support
We're a small team and we read everything. Many questions are already answered in the Help Center; for the rest, pick a lane below.
Email us
Fastest for account questions, bugs, feedback and anything app-related. It helps if you include:
- what you were doing and what happened instead
- your iPhone model and iOS version
- screenshots, if you have them
We aim to reply within a couple of days.
Help with a reservation
Hotel reservations are operated by our travel partner, Nuitée. For changes, cancellations or questions about a specific booking, contact Nuitée support with your reservation reference: you'll find both the reference and their contact details on the reservation page in the app (your trip → Stay Details).
Not sure which lane? Email us and we'll point you right.